Electrical Energy

Success Story: Electrical Energy

Ville de Pau (France)

Performance optimisation in Pau with MP4 and Maintenance Renovation Contract

Success Story: Electrical Energy
 

I. CUSTOMER ENVIRONMENT / PROJECT CONTEXT

 

Customer profile:

All the HTA/BT substations in Ville de Pau (64 – Pyrénées Orientales), France

 

Customer objective and constraints:

A complete spectrum of services were needed, which contain:

1. An expert and customised consulting which assesses the performance of the electrical installation and proposes improvements to meet the business energy needs
2. A long-term maintenance services guaranteeing the electrical performance, in compliance with norms and standards
3. Renovation and Modernisation permitting to improve equipments' life cycle
 

II. SOLUTION IMPLEMENTATION

 

Implementation methodology (main phases):

1. Technical study realised by Schneider Electric's consultants and experts, who were on site to analyse particular requirements and meet specific expectations

2. Maintenance, Modernisation and Management Plans were delivered to customer
3. Execute Preventive maintenance constructer (level 1 à 5) and corrective maintenance with an 24-hour assistance, in compliance with norms and standards
4. HTA/BT equipments renovation and modernisation
5. Staff training provided by Schneider Electric
 

Duration:

4 years: from 2006 to 2010

 

Solution overview (services, products, systems, architectures...):

Starting with the technical consulting MP4 delivering Maintenance, Modernisation, Management Plan, Schneider Electric execute long-term customised preventive and corrective maintenance and modernise the HTA/BT equipments for its substations.

 

III. RESULTS / ACHIEVEMENT

 

Customer benefits:

Installation performance was improved thanks to the complete spectrum of services:

  • Best availability and quality, roadmap for operating and maintenance
  • Peace of mind, reactivity commitment in case of failure, long-term customised program,
  • Preventive, curative and manufacturer maintenance with experts recommendations
  • Competitive costs, benefiting from technological advances
  • Modernisation, new equipment + manufacturer start-up
 

Schneider Electric differentiating values VS competitors:

Schneider Electric's electrical experience was decisive in selecting the supplier

Schneider Electric brand confidence was a key differentiating factor in the choice 
This task, although difficult, was a success thanks to great team spirit
 
 
 
 

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Solution breakdown

Main services:
  • ED audit consulting & Diagnostics MP4
  • Maintenance contracts